Should we turn off brand ads

Should you bid on your brand terms? When someone searches for the name of your company they already know who you are. They had to learn your name somewhere, so it's highly unlikely that the Google ad they click on after searching your name deserves 100% of the credit. If you can turn off ads for brand terms you can usually save thousands of dollars to redirect into generic product terms or other demand-generating channels.

That said, there are some advantages to brand bidding. For example if a competitor is bidding on your brand term they might steal some of your best customers. So bidding on brand can defend your terms against competitors. In addition when running brand ads, you have more control over the message and destination. You can change the copy of your brand ad in an instant and A/B test different messages, which you can't do with organic search. Determining whether you should bid on brand terms or not requires a deprivation test, to find out how many of your sales are incremental, and how many would happen anyway.